Public Notice: COVID-19

We are open and continuing to provide supports and services for children, youth and families.

The health and well-being of our community, staff, caregivers and partners are our primary concern.  With the COVID-19 pandemic, we continue to follow recommendations from public health officials, which includes infection prevention through social/physical distancing practices and wearing masks.

Our office at 2206 Eglinton Ave. East is open for scheduled appointments, as well as drop-ins.

You will be asked screening questions when you attend our office. There are signs on the doors that outline these screening questions: if you answer yes to any of the questions, please call us at 416-395-1500 to reschedule your appointment.

You can access the screening questions here in English and French.

Most of our staff are working in the community to support children, youth and families.  Meetings, events or conferences planned will occur over telephone, videoconferencing, in home and in person visits.

The public can still access child protection services at any time.  If you have any concerns about a child or youth, please contact us 24 hours a day, 7 days a week at 416-395-1500.

Thank you for your patience and understanding.

For more information about the measures we are taking to keep children, youth, families, caregivers, staff, volunteers and partners safer during this pandemic, please click here.